CASE STUDY – Reckitt Benckiser

Since 1819 Reckitt Benckiser has been driven to make
the world a happier, healthier place.

Today, as life’s pace increases and becomes more demanding, Reckitt Benckiser has made it their responsibility to redefine the consumer health market by combining their in-depth consumer knowledge with the speed of decision making gained in FMCG to become the leading global consumer health and hygiene company!


Reckitt Benckiser wanted to increase speed-to-market for brands requiring value added services or Co-packing.

Currently an estimated 20,000+ pallet movements were transited up and down to a Co-packer each year resulting in an average time-in-transit loss of 3 days per order.


Multipack-ljm was appointed to design, integrate and manage their ‘value added & Co-packing’ within their existing 3PL service.

The resulting two (2) Co-packing rooms deliver both:

  • A temperature controlled hygiene room for pharmaceutical products.
  • An ambient room for household and personal care products.


The results speak volumes:

  • Immediate pallet logistics cost savings – logistics account for approx 25% Co-packing charges.
  • Technology driven transaction cost savings via back flushing components on Reckitt Benckiser ERP and WMS in real-time.
  • Sustainable reduction of carbon foot print to meet Reckitt Benckiser’s ‘value-chain approach to understanding and managing climate change risks and impacts’.
  • Reduced ‘Out of Stock’ issues by Co-packing within 3 hrs of receipt of product and delivering finished goods to 3PL pickup location same day.

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